claims

Claim Form & Instructions

Start your claim process by downloading our claim form and follow the instructions provided.

cross country movers

Claim Instructions


Important: As you unpack, please keep note of your item's inventory numbers.


Let's start your claim process by choosing between option A or B, below:

Option A: If you have purchased a 3rd party insurance for your move, please file your claim directly with your insurance company. Your company will then contact us for the rest of the process.

Option B: If you have NOT purchased a 3rd party insurance for your move, please download our Claim Form and carefully follow the instructions provided.

Claims FAQ:
Here you can find answers to any questions you may have
in regards to the claim process.

For a more in depth assistance
Please contact our Claims Dept. at claims@moveeast.com
(Include your job number in the subject)

Storage Locations

Los Angeles
5698 Bandini Blvd B.
Bell, CA 90201
P: 888-680-7200 Ext. 102
CA - NY Express Cross Country Movers Los Angeles
Movers from LA to NYC
San Francisco
745 85th Ave
Suite L. Oakland, CA 94621
P: 888-680-7200 Ext. 135
CA - NY Express Cross Country Movers San Francisco
Movers from SF to NYC
New York
210 Meadowlands Pkwy d,
Secaucus, NJ 07094
P: 888-680-7200 Ext. 131
CA - NY Express Cross Country Movers New York
Movers from NYC to SF & LA

Business Hours(PST)

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Sunday: Closed
Lynne W.
Lynne W.
Jul 11, 2026

We used CA - NY Express for a small move from Manhattan to San Francisco. This was the easiest move we've ever done. Read more testimonials

Julia Nolfo
Julia Nolfo
July 25, 2026

Efficient, kind, attentive, and communicative. Wonderful experience. Elizabeth was great! Read more testimonials

Brooke
Brooke
Jul 01, 2026

I had the best experience with CA-NY Express! They came highly recommended by a friend of mine who had made the same move I recently made (SF to NY), and I was not disappointed! Read more testimonials

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